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"Trusted by Tarrant County Families Since 2012 - Family Owned and Operated, We are not a franchised agency. We are local and know the communities we serve"
FAQs
IN-HOME ASSESSMENT
The process of working with Texas Angels Home Care begins with a Free In-Home Assessment. You should expect a comprehensive and caring approach to assessing your needs and outlining the best care options for you or your loved one.
To begin services, you'll need to complete and sign a few documents such as the Consent for Services, Service Agreement, and HIPAA Agreement. If available, you'll be asked to provide or have copies of the following:
Advance Directive
Out-of-Hospital Do-Not-Resuscitate
Medical Power of Attorney
A list of your current medications
The process starts with a Free In-Home Assessment conducted by a registered nurse. During this assessment, the following will take place:
You'll become acquainted with the assessor and learn about the offerings of Texas Angels Home Care, a state-licensed, fully insured and bonded agency.
The assessor will provide you with a Client/Family Manual filled with valuable information and resources pertinent to your care.
An overview of appropriate care options will be presented based on your personal preferences, including dietary choices, personal interaction comfort levels, and household dynamics.
A thorough documentation and assessment of your physical and mental health, including any allergies or current medications, will be recorded.
Home Safety Inspection: An evaluation of your home for safety and accessibility will be conducted.
GENERAL QUESTIONS
Texas Angels Home Care offers a wide array of services designed to provide care and support to seniors in various settings. Here is an overview of our services:
Facility Care & Sitter Services: We provide care for clients transitioning from the hospital to rehab and back home or in any living situation, such as independent living apartments or assisted living facilities, offering one-on-one care .
Hourly Care: Our caregivers are available for shifts with a minimum of 4-hour visits and a 3 visits per week minimum schedule. Services include assistance with Activities of Daily Living (ADLs) like bathing, dressing, and feeding, instrumental ADLs (IADLs) like cooking and shopping, as well as companionship, and specialized care for clients with dementia or those requiring post-hospitalization or end-of-life care .
Dementia Care: We utilize a Dementia Care Model that focuses on emotional support, strengths and capabilities of the client, identifying and avoiding triggers that lead to stress or unwanted behavior and providing assistance with ADLs and IADLs, and home exercise programs .
Respite Care: To support family caregivers, we provides respite care services, which includes helping with ADLs and IADLs, giving caregivers time to recharge knowing their loved ones are in good hands .
End of Life Care: During the sensitive end-of-life phase, we work with Hospice agencies to provide daily care and companionship, handling ADLs, IADLs, and ensuring comfort and support for both the client and their families .
These services are provided with the utmost flexibility, allowing for care to be tailored to the unique needs of each client, supporting both their physical and emotional well-being.
Texas Angels Home Care proudly serves seniors and their families in Fort Worth, TX, and surrounding areas (Aledo, Bedford, Benbrook, Colleyville, Crowley, Grapevine, Hurst, Keller, North Richland Hills, Saginaw, Watauga, Westover Hills).
Yes, we have a State license, we are bonded and insured. We are glad to share verification with each client. When vetting your agency please ask for verification of license, bond and insurance, lots of agencies operate without the required State items.
Texas Angels Home Care provides non-medical home care services, which are typically considered "Private Pay." Medicare does not pay for our services. However, we do acknowledge that Long Term Care Insurance can pay for all or a portion of these costs. For clients who have Long Term Care Insurance, we offer assistance in filing monthly insurance paperwork at no extra cost, ensuring clients can make the most of their eligible benefits.
Absolutely! Texas Angels Home Care offers 24/7 in-home care services to meet your needs. We understand that every client is unique, so we provide flexible scheduling options, including overnight stays and weekend care. Whether you need a caregiver for a few hours a day, overnight coverage, or around-the-clock care, we are here to help. Our dedicated and compassionate aides ensure safety, care, and companionship for seniors and the disabled whenever it's needed.
At Texas Angels Home Care, we pride ourselves on being flexible to meet your specific care needs. We have certain standards in place to ensure the utmost care and attention to our clients.
For our hourly care services, we require a minimum of 4 hours per visit and a minimum schedule of 3 visits per week. We can adjust your scheduled visits to accommodate special events or doctor appointments, as well. While we maintain these minimum requirements, we do not charge additional fees for night or weekend care; however, there is a small extra fee for services on holidays.
We aim to provide the best assistance possible while making our services as accessible and as adaptable to your personal schedule and requirements .
At Texas Angels Home Care, we understand that inviting someone into your home to care for a loved one is a significant decision. That's why we have a rigorous selection process to ensure our caregivers are not only skilled but also compassionate.
**Our Caregivers:**
- Have attended a CNA program, are nursing students with relevant clinical backgrounds, or have worked at another agency or nursing facility for at least two years.
- Undergo a stringent, pre-employment 10-point background check, including previous employment verification, county criminal search, motor vehicle report, state misconduct registry, state certification verification, national criminal search, national sex and violent offender search, social security trace, and global watchlist search.
**Training and Evaluation:**
- Our comprehensive orientation program teaches caregivers the Texas Angels' way.
- We continuously evaluate their skills, manner, and overall attitude.
- Caregivers continue their education through annual programs and periodic skills training.
- They are required to maintain their CPR certification, ensuring they are always ready to provide the best possible care.
We are committed to continuous learning to ensure our team is always fully equipped to provide the highest standard of care, comfort, and companionship. We go to great lengths to ensure our caregivers are trustworthy and provide the quality care we promise to our clients and their families.
At Texas Angels Home Care, we are dedicated to being available to you around the clock, including after hours, weekends, and holidays. We have a dedicated on-call system to ensure you can reach us whenever you need assistance.
**After Hours:** We provide an emergency contact number to reach an on-call staff member for urgent matters after business hours.
**Weekends:** Our weekend on-call service operates just like our after-hours policy, ensuring you have access to support outside the standard workweek.
**Holidays:** During holidays, we also provide on-call support for any scheduling changes, immediate care needs, or other urgent inquiries.
When you become a Texas Angels Home Care client, we will provide you with all the necessary contact details as part of the orientation documentation. Rest assured, we prioritize your peace of mind and well-being, no matter the hour or day.
Our office is open to the public from Monday to Friday, between 9:00 am and 5:00 pm. We welcome you to visit us during these hours for any questions, consultations, or to begin the process of arranging care for your loved one. Our team is dedicated to providing warm and informative service whenever you choose to walk through our doors. Please note that while our physical office has specific operational hours, we offer 24/7 support for our clients through our on-call service system outside of regular business hours. We are always available to accept new clients 7 am to 9 pm, 7 days a week.
The terms "Home Care" and "Home Health Care" cover a variety of services that can be provided in a home setting, but they have distinct differences, primarily in the level of medical care offered.
Home Care: Home Care, also referred to as "Non-Medical Home Care" or "Personal Assistance Services," includes services that provide in-home assistance with Activities of Daily Living (ADLs) such as bathing, feeding, and toileting, as well as Instrumental ADLs (IADLs) like transportation, shopping, meal preparation, laundry, and medication reminders. These services are designed to help clients maintain an independent and self-sufficient lifestyle in their own homes. Texas Angels Home Care specializes in this type of care, focusing on the client's comfort, safety, and emotional well-being. These services are often private pay, though they may be covered in part by Long Term Care Insurance or certain VA Benefits.
Home Health Care: On the other hand, Home Health Care is a category of medical services which includes Nurse Visits, Physical Therapy, Occupational Therapy, and Hospice Services. Often referred to as "Licensed Home Health" (LHH), these services are generally covered by Medicare or other health insurance when prescribed by a physician. The care provided through Home Health Care is more clinical and may involve wound care, physical therapy following surgery, or assistance with medications. It is a visit-based service where healthcare professionals come to the client's home to perform a specific medical task, and the visits are typically for a fixed period.
Licensed Home Health aids will not conduct non-medical tasks such as general companionship, running errands, or doing household chores. Those tasks fall under Home Care services.
In summary, Home Care focuses on assisting with daily living activities and general support around the house, while Home
Health Care is centered around medical interventions and therapies provided at home. Together, these services can ensure a comprehensive approach to care, providing both the daily support and the medical treatment necessary for individuals to thrive in their home environment.
Unfortunately, Medicare does not cover the costs of non-medical home care. Medicare only pays for medical services like home health care, which must be ordered by a doctor.
Home care costs vary from $30 to $40 per hour. Some agencies charge higher rates for nights and weekends. Our rates range from $32 to $38 per hour based on level of care. We do not charge higher rates for nights or weekends.
REFERRALS AND ADMISSIONS
The Admissions process at Texas Angels is initiated with the initial intake during a call or a visit from the client or their family. Here's a step-by-step rundown of the process:
Initial Intake: We ask pertinent questions and gather the required information to proceed to the next step. All collected information is kept confidential and in-house. We do not share private data without written consent from the client or their family members.
In-Home Assessment: We schedule an in-home assessment where the client is evaluated, and their living space is surveyed for potential hazards or safety concerns. As part of our commitment to provide top-notch care and meet Texas HHSC regulations, we must complete an in-home assessment before starting care. If the client is currently in a hospital, rehabilitation center, or nursing facility, we perform the assessment there and then visit the home for a safety inspection.
Documentation: Please bring copies of your Advance Directive, Out-Of-Hospital Do-Not-Resuscitate Order (OOH-DNR), Medical Power of Attorney (POA), a list of current medications, and identification along with your health insurance card (if applicable).
Consent and Scheduling: Once the Consent for Treatment is signed, our scheduler will contact you to set up a care schedule that best fits your needs.
Care Initiation: Our caregivers will then arrive at your home to provide care on the scheduled days.
Yes, Texas Angels Home Care gratefully accepts referrals. Referrals can come from a wide range of sources, such as professional healthcare providers, including discharge planners, social workers, and nurses, as well community sources like support groups and churches, and of course, from satisfied clients and their families. Referrals are integral to our mission of providing exceptional care, as they often indicate trust and satisfaction with our services.
If you would like to refer someone to Texas Angels Home Care, you can simply call our office or fax us the necessary information. We appreciate every referral and see it as a chance to extend our compassionate care services to more individuals in need. We are committed to responding promptly and professionally to ensure that everyone involved receives the attention and support they deserve.
The Admissions process at Texas Angels is initiated with the initial intake during a call or a visit from the client or their family. Here's a step-by-step rundown of the process:
Initial Intake: We ask pertinent questions and gather the required information to proceed to the next step. All collected information is kept confidential and in-house. We do not share private data without written consent from the client or their family members.
In-Home Assessment: We schedule an in-home assessment where the client is evaluated, and their living space is surveyed for potential hazards or safety concerns. As part of our commitment to provide top-notch care and meet Texas HHSC regulations, we must complete an in-home assessment before starting care. If the client is currently in a hospital, rehabilitation center, or nursing facility, we perform the assessment there and then visit the home for a safety inspection.
Documentation: Please bring copies of your Advance Directive, Out-Of-Hospital Do-Not-Resuscitate Order (OOH-DNR), Medical Power of Attorney (POA), a list of current medications, and identification along with your health insurance card (if applicable).
Consent and Scheduling: Once the Consent for Treatment is signed, our scheduler will contact you to set up a care schedule that best fits your needs.
Care Initiation: Our caregivers will then arrive at your home to provide care on the scheduled days.
Yes, Texas Angels Home Care gratefully accepts referrals. Referrals can come from a wide range of sources, such as professional healthcare providers, including discharge planners, social workers, and nurses, as well community sources like support groups and churches, and of course, from satisfied clients and their families. Referrals are integral to our mission of providing exceptional care, as they often indicate trust and satisfaction with our services.
If you would like to refer someone to Texas Angels Home Care, you can simply call our office or fax us the necessary information. We appreciate every referral and see it as a chance to extend our compassionate care services to more individuals in need. We are committed to responding promptly and professionally to ensure that everyone involved receives the attention and support they deserve.
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