Trusted by Tarrant County families since 2012 Family-owned, local and not a franchise
Texas Angels Home Care FAQs

Frequently Asked Questions: Home Care Answers You Can Trust

Choosing home care can bring a lot of questions. Find clear answers about our in-home assessments, care services, scheduling, caregiver standards, insurance, costs, admissions, referrals, and what to expect when beginning care with Texas Angels Home Care.

Questions & Answers

Frequently Asked Questions

Find helpful answers about beginning care, our services, caregiver standards, scheduling, payment options, admissions, and more.

In-Home Assessments Care & Scheduling Admissions & Referrals
01
Getting Started

In-Home Assessment

03 Questions

The process starts with a Free In-Home Assessment conducted by a registered nurse. During this assessment, the following will take place:

  • You'll become acquainted with the assessor and learn about the offerings of Texas Angels Home Care, a state-licensed, fully insured and bonded agency.
  • The assessor will provide you with a Client/Family Manual filled with valuable information and resources pertinent to your care.
  • An overview of appropriate care options will be presented based on your personal preferences, including dietary choices, personal interaction comfort levels, and household dynamics.
  • A thorough documentation and assessment of your physical and mental health, including any allergies or current medications, will be recorded.
  • Home Safety Inspection: An evaluation of your home for safety and accessibility will be conducted.

To begin services, you'll need to complete and sign a few documents such as the Consent for Services, Service Agreement, and HIPAA Agreement. If available, you'll be asked to provide or have copies of the following:

  • Advance Directive
  • Out-of-Hospital Do-Not-Resuscitate
  • Medical Power of Attorney
  • A list of your current medications

The process starts with a Free In-Home Assessment conducted by a registered nurse. During this assessment, the following will take place:

  • You'll become acquainted with the assessor and learn about the offerings of Texas Angels Home Care, a state-licensed, fully insured and bonded agency.
  • The assessor will provide you with a Client/Family Manual filled with valuable information and resources pertinent to your care.
  • An overview of appropriate care options will be presented based on your personal preferences, including dietary choices, personal interaction comfort levels, and household dynamics.
  • A thorough documentation and assessment of your physical and mental health, including any allergies or current medications, will be recorded.
  • Home Safety Inspection: An evaluation of your home for safety and accessibility will be conducted.
02
About Our Care

General Questions

10 Questions

Texas Angels Home Care offers a wide array of services designed to provide care and support to seniors in various settings.

01 Facility Care & Sitter Services

We provide care for clients transitioning from the hospital to rehab and back home or in any living situation, such as independent living apartments or assisted living facilities, offering one-on-one care.

02 Hourly Care

Our caregivers are available for shifts with a minimum of 4-hour visits and a 3 visits per week minimum schedule. Services include assistance with ADLs, IADLs, companionship, dementia support, post-hospitalization care, and end-of-life care.

03 Dementia Care

We utilize a Dementia Care Model focused on emotional support, client strengths and capabilities, identifying and avoiding triggers, assistance with ADLs and IADLs, and home exercise programs.

04 Respite Care

We provide respite care services to support family caregivers, including assistance with ADLs and IADLs while allowing family caregivers time to recharge.

05 End of Life Care

We work with Hospice agencies to provide daily care, companionship, assistance with ADLs and IADLs, and comfort for clients and their families.

These services are provided with the utmost flexibility, allowing care to be tailored to the unique needs of each client, supporting both their physical and emotional well-being.

Texas Angels Home Care proudly serves seniors and their families in Fort Worth, TX, and surrounding areas.

Aledo Bedford Benbrook Colleyville Crowley Grapevine Hurst Keller North Richland Hills Saginaw Watauga Westover Hills

Yes, we have a State license, we are bonded and insured. We are glad to share verification with each client.

When vetting your agency please ask for verification of license, bond and insurance, lots of agencies operate without the required State items.

Texas Angels Home Care provides non-medical home care services, which are typically considered Private Pay. Medicare does not pay for our services.

However, Long Term Care Insurance can pay for all or a portion of these costs. For clients who have Long Term Care Insurance, we offer assistance in filing monthly insurance paperwork at no extra cost, ensuring clients can make the most of their eligible benefits.

Absolutely! Texas Angels Home Care offers 24/7 in-home care services to meet your needs.

We understand that every client is unique, so we provide flexible scheduling options, including overnight stays and weekend care. Whether you need a caregiver for a few hours a day, overnight coverage, or around-the-clock care, we are here to help.

Our dedicated and compassionate aides ensure safety, care, and companionship for seniors and the disabled whenever it's needed.

At Texas Angels Home Care, we pride ourselves on being flexible to meet your specific care needs. We have certain standards in place to ensure the utmost care and attention to our clients.

For our hourly care services, we require a minimum of 4 hours per visit and a minimum schedule of 3 visits per week. We can adjust your scheduled visits to accommodate special events or doctor appointments, as well.

While we maintain these minimum requirements, we do not charge additional fees for night or weekend care; however, there is a small extra fee for services on holidays.

At Texas Angels Home Care, we understand that inviting someone into your home to care for a loved one is a significant decision. That's why we have a rigorous selection process to ensure our caregivers are not only skilled but also compassionate.

Our Caregivers

  • Have attended a CNA program, are nursing students with relevant clinical backgrounds, or have worked at another agency or nursing facility for at least two years.
  • Undergo a stringent, pre-employment 10-point background check, including previous employment verification, county criminal search, motor vehicle report, state misconduct registry, state certification verification, national criminal search, national sex and violent offender search, social security trace, and global watchlist search.

Training and Evaluation

  • Our comprehensive orientation program teaches caregivers the Texas Angels' way.
  • We continuously evaluate their skills, manner, and overall attitude.
  • Caregivers continue their education through annual programs and periodic skills training.
  • They are required to maintain their CPR certification.

We are committed to continuous learning to ensure our team is always fully equipped to provide the highest standard of care, comfort, and companionship.

The terms Home Care and Home Health Care cover a variety of services that can be provided in a home setting, but they have distinct differences, primarily in the level of medical care offered.

Non-Medical Care

Home Care

Home Care includes in-home assistance with Activities of Daily Living such as bathing, feeding, and toileting, as well as Instrumental ADLs like transportation, shopping, meal preparation, laundry, and medication reminders.

Texas Angels Home Care specializes in this type of care, focusing on comfort, safety, independence, and emotional well-being.

Medical Care

Home Health Care

Home Health Care includes Nurse Visits, Physical Therapy, Occupational Therapy, and Hospice Services.

These services are generally covered by Medicare or other health insurance when prescribed by a physician and are focused on clinical or medical tasks.

Licensed Home Health aides will not conduct non-medical tasks such as companionship, errands, or household chores. Those tasks fall under Home Care services.

In summary, Home Care focuses on daily living activities and household support, while Home Health Care centers around medical interventions and therapies provided at home.

Unfortunately, Medicare does not cover the costs of non-medical home care. Medicare only pays for medical services like home health care, which must be ordered by a doctor.

Home care costs vary from $30 to $40 per hour. Some agencies charge higher rates for nights and weekends.

Our rates range from $32 to $38 per hour based on level of care. We do not charge higher rates for nights or weekends.

03
Starting Care

Referrals & Admissions

02 Questions

The Admissions process at Texas Angels is initiated with the initial intake during a call or a visit from the client or their family.

01
Initial Intake

We ask pertinent questions and gather the required information to proceed to the next step. All collected information is kept confidential and in-house.

02
In-Home Assessment

We schedule an in-home assessment where the client is evaluated and their living space is surveyed for potential hazards or safety concerns.

03
Documentation

Please bring copies of your Advance Directive, Out-Of-Hospital Do-Not-Resuscitate Order, Medical Power of Attorney, current medications, identification, and health insurance card if applicable.

04
Consent & Scheduling

Once the Consent for Treatment is signed, our scheduler will contact you to establish a care schedule that best fits your needs.

05
Care Initiation

Our caregivers will then arrive at your home to provide care on the scheduled days.

Yes, Texas Angels Home Care gratefully accepts referrals. Referrals can come from professional healthcare providers, including discharge planners, social workers, and nurses, as well community sources like support groups and churches, and of course, from satisfied clients and their families.

Referrals are integral to our mission of providing exceptional care, as they often indicate trust and satisfaction with our services.

If you would like to refer someone to Texas Angels Home Care, you can simply call our office or fax us the necessary information. We appreciate every referral and see it as a chance to extend our compassionate care services to more individuals in need.

Still Have Questions? Speak directly with our Texas Angels Home Care team.
Contact Our Team
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